Hours : Mon-Tues Closed | Wed-Fri 12-6pm | Sat 11-6pm | Sun 12-6pm

Gray Cat Music

Return & Refund Policy of www.graycatmusic.com

If you are not happy with your purchase, we will accept a return of a UNUSED, UNOPENED product within 14 days. We will not accept returns based on not liking an album. Once we receive the returned item, Gray Cat Music will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

Gray Cat Music will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging, and in the condition they were received or they may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

        
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